Estimate privacy notice.

We collect the contact details, vehicle information, insurance or payment information, and photos you choose to submit to review your estimate request and contact you about it.

Photos and access

Your original photo files are stored privately in Google Cloud Storage without resizing or quality reduction. Request details are stored in Cloud Firestore. The same original files and the details you submit are also delivered to the shop’s private Telegram staff channel for manual review and follow-up. Access is limited to authorized channel members, authorized Firebase staff, and the systems that process your request. Original files can contain camera metadata, including capture time or location information recorded by your device.

Firebase retention and recovery

The estimate intake records in Firestore and photos in Google Cloud Storage are scheduled for removal from active use after 90 days. Cleanup runs daily. Request details remain privately available to authorized staff for seven more days for recovery, then are scheduled for permanent deletion. Deleted photos remain recoverable for seven days before permanent removal. Daily processing can add up to one day to record cleanup; photo cleanup timing depends on the storage service. Incomplete uploads are scheduled for cleanup after one day, followed by the same photo recovery period. If you become a repair customer, separate repair records may be handled under the shop’s repair documentation process.

Copies in Telegram

Firebase cleanup does not delete messages or original files delivered to Telegram. At our September 9, 2026 check, the channel had no automatic deletion timer. Messages and original files remain there until staff delete them, unless the channel’s retention settings change. We do not promise that Telegram copies disappear after 90 days. Authorized staff may also have downloaded files for review; deleting a channel message does not remove those downloads. A deletion request should cover the Firebase record, Telegram messages and attachments, and any staff-held copies.

Your device and contact choices

Your unfinished details and photos stay in this page’s memory until you submit or leave. We do not save the draft in your browser’s local storage. We use your preferred contact method for this request; the consent here is not a marketing signup.

Abuse protection

Google Firebase App Check and reCAPTCHA Enterprise help prevent automated submissions. Google processes device and interaction information for this protection. Our server keeps a hashed network identifier for rate limiting for up to two days. Google’s Privacy Policy and Terms of Service apply to these services.

Optional website analytics

We use Google Analytics to understand page visits and Microsoft Clarity to understand interactions through usage statistics, heatmaps and masked session replay. These services may process page URLs, browser and device information, and interactions. Analytics runs without an entry popup. For visitors in the European Economic Area, United Kingdom and Switzerland, analytics cookies remain disabled unless you allow them; limited measurement without cookies may still occur. You can turn off both services using the control below without affecting your estimate request. Browser Global Privacy Control and Do Not Track signals suppress both services.

The estimate interface is explicitly masked for Clarity, including its contact, insurance, vehicle, photo-preview and confirmation content. We do not add estimate fields, photos or customer identities to custom analytics events. Our analytics configuration disables advertising consent and Google Signals. See Google’s privacy policy above and Microsoft’s Privacy Statement for information about the providers.

If you make an analytics choice, it is stored in this browser separately from your estimate request. You can change it below. Turning analytics off reloads this page to stop already-loaded analytics; it does not erase information previously processed by the providers. The control is available on the production website, not on local or preview copies.

Questions or deletion requests

Use the contact method confirmed during manual review by Restart Collision. No public phone number or visit destination is currently configured. Include your request reference when asking about or requesting deletion of an estimate. Please do not include Social Security numbers, driver’s licenses, or payment-card details in your submission.

Updated October 16, 2026. Photo review is preliminary and is not a final repair quote or appointment confirmation.